Terms and Conditions

Last Updated: 17th of December 2025

1. Introduction & Acceptance of Terms

CruizeEasy LTD. "CruizeEasy" operates a peer-to-peer vehicle sharing platform that connects vehicle owners ("Hosts") with individuals seeking to rent vehicles ("Renters"). CruizeEasy provides the technology and marketplace only and is not a party to any rental agreement formed between Hosts and Renters.

By accessing or using the CruizeEasy web app, or related services (collectively, the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must discontinue use immediately.

The Platform is available only to individuals 21 years of age or older.

2. Nature of the Service

CruizeEasy acts solely as an intermediary. We do not own, lease, maintain, insure, or control any vehicles listed on the Platform.

All rental transactions, agreements, damages, disputes, and liabilities exist directly between Hosts and Renters. CruizeEasy does not assume responsibility for:

  • Accuracy of user-provided information
  • Conduct of any user
  • Losses, damages, or injuries arising from a rental

Users agree that any claim resulting from another user's actions must be pursued only against that user, not CruizeEasy.

3. Eligibility & User Representations

By using the Platform, you represent that:

  • You are at least 21 years old
  • All information provided is accurate and current
  • You have legal capacity to enter binding agreements
  • You will comply with all applicable laws
  • You will not use the Platform for unlawful or unauthorized purposes

CruizeEasy reserves the right to suspend or terminate accounts that provide false, misleading, or incomplete information.

4. Account Registration

To access certain features, users must create an account. You are responsible for maintaining the confidentiality of your login credentials and all activity conducted under your account.

CruizeEasy may refuse, suspend, or terminate any account at its sole discretion, without obligation to provide a reason.

5. Host & Renter Requirements

Hosts

Hosts must:

  • Be the lawful owner or authorized controller of the vehicle
  • Provide valid ownership and registration documents
  • Ensure the vehicle is legally operable and safe
  • Provide or seek tracker if the case may be

Renters

Renters must:

  • Hold a valid driver's license
  • Meet any additional requirements specified by the Host or Platform

CruizeEasy does not guarantee that a Host will approve a booking or that a Renter will be accepted.

6. Identity & Vehicle Verification

CruizeEasy may, but is not obligated to, conduct identity, license, or vehicle verification using third-party services where permitted by law.

Verification does not constitute endorsement, certification, or warranty of any user or vehicle. Users remain solely responsible for verifying counterparties and documentation at the time of vehicle handover.

7. Payments & Fees

Payments are processed through approved third-party payment providers. By submitting payment details, you authorize CruizeEasy to process charges related to bookings, fees, penalties, or adjustments.

CruizeEasy may:

  • Correct pricing errors
  • Cancel suspicious or fraudulent transactions
  • Refund bookings that do not proceed

All prices may be subject to applicable taxes.

8. User Conduct & Prohibited Activities

Users agree not to:

  • Harass, threaten, or defame others
  • Misrepresent identity or credentials
  • Circumvent Platform security measures
  • Scrape, copy, or exploit Platform data
  • Conduct transactions outside the Platform
  • Use automated systems or bots
  • Upload malicious code or harmful content
  • Use the Platform for competing or commercial misuse

Violations may result in immediate suspension or termination.

9. User Content & Feedback

By submitting reviews, messages, or other content, you grant CruizeEasy a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for Platform-related purposes.

Users remain solely responsible for their content and must ensure it is lawful, accurate, and non-infringing.

10. Reviews & Ratings

Reviews must be:

  • Based on genuine experiences
  • Free from hate, discrimination, or falsehoods
  • Non-manipulative and non-coordinated

CruizeEasy may remove reviews at its discretion and does not endorse user opinions.

11. Third-Party Accounts & Services

Users may link third-party accounts (e.g., Google). CruizeEasy is not responsible for third-party services, content, or data practices.

12. Platform Management

CruizeEasy reserves the right to:

  • Monitor usage
  • Enforce these Terms
  • Restrict access
  • Remove content
  • Report unlawful activity

All decisions are made at CruizeEasy's discretion.

13. Privacy

Use of the Platform is subject to our Privacy Policy, which governs data collection, use, and storage.

14. Intellectual Property

All Platform software, branding, designs, and content belong to CruizeEasy or its licensors. Unauthorized use is strictly prohibited.

15. Disclaimers

The Platform is provided "as is" and "as available." CruizeEasy makes no warranties regarding accuracy, availability, or reliability.

We do not guarantee:

  • User behavior
  • Vehicle safety
  • Continuous access
  • Error-free operation

Use is at your own risk.

16. Limitation of Liability

To the maximum extent permitted by law, CruizeEasy shall not be liable for any indirect, incidental, consequential, or punitive damages arising from Platform use, including loss of profits, data, or vehicle damage.

17. Indemnification

You agree to indemnify and hold CruizeEasy harmless from claims arising from:

  • Your use of the Platform
  • Breach of these Terms
  • Violation of laws or third-party rights

18. Term & Termination

These Terms remain effective until terminated. CruizeEasy may terminate access at any time without notice. Terminated users may not create new accounts.

19. Modifications

CruizeEasy may update these Terms at any time. Continued use constitutes acceptance of revised Terms.

20. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria.

Parties agree to attempt informal resolution before pursuing arbitration or court proceedings.

21. Force Majeure

CruizeEasy is not liable for failures caused by events beyond reasonable control, including outages, natural disasters, or third-party failures.

22. Severability

If any provision is found unenforceable, the remaining provisions remain valid.

23. Contact Information

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us:

311 Road A Close Block 2 Flat 8
CruizeEasy on all social media platforms